Privacy Policy

Effective Date: 04/09/2026

Heart of Wood Trading LTD (“we”, “our”, or “us”) operates this website and provides swimming pool-related services. We are committed to protecting your personal data and respecting your privacy.

Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

When you use our contact form, we collect:

Name
Email address
Phone number

b) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent on the website

This information is collected through cookies and analytics tools.

How We Use Your Information

We use your personal data for the following purposes:

To respond to your inquiries and provide requested services
To communicate with you
To improve our website and services
To analyze website usage and performance

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic.

Types of cookies we use:

Essential cookies – necessary for the website to function properly
Analytics cookies – help us understand how visitors interact with the website

We use tools such as:

Google Analytics
Google Tag Manager

When you first visit our website, you are presented with a cookie banner that allows you to accept or manage your cookie preferences.

You can change or withdraw your consent at any time through your browser settings or, where available, by revisiting the cookie settings on our website.

Legal Basis for Processing

We process your personal data based on:

Your consent (when submitting forms and accepting cookies)
Our legitimate interest in operating and improving our services

Data Sharing

We do not sell or rent your personal data.

We may share your data with:

Service providers (such as analytics providers like Google)
Authorities, if required by applicable law

Data Retention

We retain personal data only for as long as necessary:

To respond to your inquiries
To fulfill the purposes described in this policy
To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw your consent
Object to processing
Request restriction of processing
Lodge a complaint with a relevant authority

To exercise your rights, please contact us at:
info@cyprusaquaway.com

We aim to respond to requests within 30 days.

International Data Transfers

Some services we use (such as Google Analytics) may transfer your data outside your country, including to jurisdictions that may not provide the same level of data protection.

We take reasonable steps to ensure that your data is handled securely and in accordance with generally accepted data protection standards.

Legal Framework and Jurisdiction

This website is operated in Northern Cyprus and is subject to the applicable laws of the Turkish Republic of Northern Cyprus.

Where applicable, we also take into consideration principles of the Turkish Personal Data Protection Law (KVKK – Law No. 6698) and internationally recognized data protection standards, including the General Data Protection Regulation (GDPR), as guidance for handling personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

info@cyprusaquaway.com

Ankara Cd 136, Alsancak

+90 548 890 08 08